Researchers Yağmur Kerse

Yağmur Kerse Asst. Prof. Dr. Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Publication 11 Review 6 CrossRef Cited 7 TR Dizin Cited 16

11 Publication

6 Review

7 CrossRef Cited

16 TR Dizin Cited

0000-0002-6773-1153

Follow Following Edit My Profile

Followers

Following

Summary
Publications
Peer Review
Cited

Research Fields

Marketing Service Marketing Consumer Behaviour

Institution

Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Popular Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty

Authors: Yağmur Kerse

Published: 2021 , MANAS Journal of Social Studies

DOI: 10.33206/mjss.810834

CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1208

2

CITED

1

FAVORITE

1208

TOTAL DOWNLOAD COUNT

PSYCHOLOGICAL CONTRACT BREACH FROM CUSTOMER'S PERSPECTIVE IN ONLINE SHOPPING: A SCALE ADAPTATION STUDY

Authors: Yağmur Kerse , Kamile Meriç

Published: 2022 , Kafkas University Journal of Economics and Administrative Sciences Faculty

DOI: 10.36543/kauiibfd.2022.006

CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 362

0

CITED

1

FAVORITE

362

TOTAL DOWNLOAD COUNT

THE EFFECT OF PROMOTION MIX OF POLITICAL MARKETING ON VOTER TRUST AND VOTING INTENTION: A STUDY ON SOCIAL MEDIA USERS

Authors: Fulya Çeker , Yağmur Kerse

Published: 2023 , Equinox Journal of Economics Business and Political Studies

DOI: 10.48064/equinox.1343436

CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 207

0

CITED

1

FAVORITE

207

TOTAL DOWNLOAD COUNT

Publications

The Effect of Customer Empowerment on Corporate Reputation Perception

Authors: Yağmur Kerse

Published: 2023 , Journal of the Human and Social Science Researches

DOI: 10.15869/itobiad.1322091

FAVORITE 0 TOTAL DOWNLOAD COUNT 237

0

FAVORITE

237

TOTAL DOWNLOAD COUNT

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments

Authors: Yağmur Kerse

Published: 2023 , İşletme

DOI: 10.57116/isletme.1347699

FAVORITE 0 TOTAL DOWNLOAD COUNT 409

0

FAVORITE

409

TOTAL DOWNLOAD COUNT

THE EFFECT OF PROMOTION MIX OF POLITICAL MARKETING ON VOTER TRUST AND VOTING INTENTION: A STUDY ON SOCIAL MEDIA USERS

Authors: Fulya Çeker , Yağmur Kerse

Published: 2023 , Equinox Journal of Economics Business and Political Studies

DOI: 10.48064/equinox.1343436

FAVORITE 1 TOTAL DOWNLOAD COUNT 207

1

FAVORITE

207

TOTAL DOWNLOAD COUNT

Do Identified Customers Exhibit Voice Behavior?

Authors: Yağmur Kerse

Published: 2023 , Journal of Management and Economics

DOI: 10.18657/yonveek.1200502

FAVORITE 0 TOTAL DOWNLOAD COUNT 147

0

FAVORITE

147

TOTAL DOWNLOAD COUNT

FOMO and Online Compulsive Buying: Do Social Media Influencers Trigger Consumers' Anxiety and Obsession?

Authors: Yağmur Kerse , Alpaslan Yüce

Published: 2022 , Karamanoglu Mehmetbey University Journal of Social and Economic Research

DOI: -

FAVORITE 0 TOTAL DOWNLOAD COUNT 788

0

FAVORITE

788

TOTAL DOWNLOAD COUNT

PSYCHOLOGICAL CONTRACT BREACH FROM CUSTOMER'S PERSPECTIVE IN ONLINE SHOPPING: A SCALE ADAPTATION STUDY

Authors: Yağmur Kerse , Kamile Meriç

Published: 2022 , Kafkas University Journal of Economics and Administrative Sciences Faculty

DOI: 10.36543/kauiibfd.2022.006

FAVORITE 1 TOTAL DOWNLOAD COUNT 362

1

FAVORITE

362

TOTAL DOWNLOAD COUNT

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty

Authors: Yağmur Kerse

Published: 2021 , MANAS Journal of Social Studies

DOI: 10.33206/mjss.810834

FAVORITE 1 TOTAL DOWNLOAD COUNT 1208

1

FAVORITE

1208

TOTAL DOWNLOAD COUNT

THE ROLE OF LOGISTICS SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER TRUST IN THE EMERGENCE OF CUSTOMER CITIZENSHIP BEHAVIOR: A MEDIATION MODEL

Authors: Yağmur Kerse , Levent Gelibolu

Published: 2020 , Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty

DOI: 10.30798/makuiibf.790739

FAVORITE 0 TOTAL DOWNLOAD COUNT 845

0

FAVORITE

845

TOTAL DOWNLOAD COUNT

YÜKSEKÖĞRETİMDE HİZMET KALİTESİNİN MÜŞTERİ VATANDAŞLIK DAVRANIŞINA ETKİSİ

Authors: Levent Gelibolu , Yağmur Kerse

Published: 2018 , Journal of Economics and Administrative Sciences

DOI: -

FAVORITE 0 TOTAL DOWNLOAD COUNT 1764

0

FAVORITE

1764

TOTAL DOWNLOAD COUNT

KİŞİLİĞİN KOMPULSİF SATIN ALMA DAVRANIŞI ÜZERİNDEKİ ETKİSİ: AMPİRİK BİR ÇALIŞMA

Authors: Alpaslan Yüce , Yağmur Kerse

Published: 2018 , Journal of Economics and Administrative Sciences

DOI: -

FAVORITE 0 TOTAL DOWNLOAD COUNT 1502

0

FAVORITE

1502

TOTAL DOWNLOAD COUNT

GİRİŞİMCİLİK EĞİTİMİNİN GİRİŞİMCİLİK NİYETİNE ETKİSİ: GİRİŞİMSEL ÖZ-YETKİNLİĞİN ARACI ROLÜ

Authors: Gökhan Kerse , Mustafa Babadağ , Yağmur Kerse

Published: 2017 , Journal of Suleyman Demirel University Institute of Social Sciences

DOI: -

FAVORITE 0 TOTAL DOWNLOAD COUNT 50

0

FAVORITE

50

TOTAL DOWNLOAD COUNT

Articles published in

Equinox Journal of Economics Business and Political Studies

İşletme

Journal of Economics and Administrative Sciences

Journal of Management and Economics

Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty

Journal of Suleyman Demirel University Institute of Social Sciences

Journal of the Human and Social Science Researches

Kafkas University Journal of Economics and Administrative Sciences Faculty

Karamanoglu Mehmetbey University Journal of Social and Economic Research

MANAS Journal of Social Studies

Reviews

Equinox Journal of Economics Business and Political Studies

İşletme

IBAD Journal of Social Sciences

Journal of Academic Researches and Studies

Karamanoglu Mehmetbey University Journal of Social and Economic Research

The Journal of International Scientific Researches

Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty

Authors: Yağmur Kerse

Published: 2021 , MANAS Journal of Social Studies

DOI: 10.33206/mjss.810834

CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1208

2

CITED

1

FAVORITE

1208

TOTAL DOWNLOAD COUNT

THE ROLE OF LOGISTICS SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER TRUST IN THE EMERGENCE OF CUSTOMER CITIZENSHIP BEHAVIOR: A MEDIATION MODEL

Authors: Yağmur Kerse , Levent Gelibolu

Published: 2020 , Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty

DOI: 10.30798/makuiibf.790739

CITED 5 FAVORITE 0 TOTAL DOWNLOAD COUNT 845

5

CITED

0

FAVORITE

845

TOTAL DOWNLOAD COUNT

Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.

Interactive Guide Tool

If you want to see the panel introduction, you can click Start Tour.

DergiPark is ranked number 1 by academic community in reaching knowledge in Türkiye.

Quick Links

Journals
Subjects
Training and How-to Videos
FAQ
Contact
KVKK
Our Mobile Applications

Our Mobile Applications

Türkçe // English //