Systematic Reviews and Meta Analysis
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Meşru Olmayan Görevler Yazınına Dair Sistematik Bir Derleme ve Kavramsal Model Önerisi

Year 2023, Volume: 4 Issue: 2, 133 - 163, 30.06.2023
https://doi.org/10.54733/smar.1316552

Abstract

Çalışanların mesleki rol tanımlarının dışında kendilerine verilen ve çalışanların “gereksiz” ve “mantıksız” bulduğu görevleri ifade eden “meşru olmayan görevler (MOG)” kavramı özellikle son yıllarda iş stresi ve stres yaratan görev unsurları yazınının önemli bir parçasını oluşturmaya başlamıştır. Bireysel ve örgütsel açıdan önemli sonuçlar doğurmasına rağmen meşru olmayan görevler kavramı Türkiye’deki örgütsel davranış alan yazınında yeteri kadar incelenmemiş, kuramsal ve görgül katkısı tam olarak sunulamamıştır. Yönetim yazınında yeni bir kavram olarak karşımıza çıkan meşru olmayan görevler; çalışanın mesleki rol sınırları içerisinde bulunmamasına rağmen çalışandan beklenen görevler olarak ifade edilebilir. Çalışan kendisinden talep edilmemesi gerektiğini düşündüğü görevleri meşru olmayan olarak görür. Bu durum, kişinin genel iyi olma halini etkileyerek benliğine zarar veren bir stres faktörünü temsil eder ve bu yönüyle diğer mesleki stres etkenlerinden ayrılır. Bu çalışmanın amacı; üretkenlik karşıtı iş davranışı, görev performansında azalma, iş tatminsizliği, mesleki yabancılaşma, örgütte kalma niyetinde azalma gibi birçok olumsuz örgütsel çıktıyla sonuçlanan ve çalışan için ciddi bir mesleki stres faktörü olan meşru olmayan görevler hakkında literatürde yapılmış araştırmaları tüm yönleriyle sistematik ve bütünsel açıdan inceleyerek özgün bir kavramsal model önerisi sunmak ve gelecek araştırmacılar için yol gösterici olabilmektir.

References

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A Systematic Literature Review on Illegitimate Tasks: A Proposed Conceptual Model

Year 2023, Volume: 4 Issue: 2, 133 - 163, 30.06.2023
https://doi.org/10.54733/smar.1316552

Abstract

The concept of "illegitimate tasks (ILT)", which refers to the tasks assigned to the employees other than their professional role definitions and that the employee finds “unnecessary” and “unreasonable”, has started to form an important part of the literature on job stress and stress-inducing task elements, especially in recent years. The concept of illegitimate tasks, which is a relatively new concept in the organisation behaviour literature, can be expressed as the tasks expected from the employee although the employee is not within the limits of his/her professional role. The employee perceives tasks that he/she thinks should not be demanded of him/her as illegitimate. This situation represents a stress factor that harms the self by affecting the general well-being of the employee, and in this respect, it differs from other occupational stressors. Although it has important individual and organizational consequences, the concept of illegitimate tasks has not been thoroughly studied in the Turkish management and organisation literature, and its theoretical and empirical contribution has not been fully presented. The aim of this study is to propose a unique conceptual model and to offer guidance for future researchers by systematically and holistically reviewing the literature on illegitimate tasks that result in many negative organizational outcomes such as unproductive work behaviour, decrease in task performance, job dissatisfaction, work alienation, and decrease in the intention to stay in the organisation, which is a serious occupational stress factor for the employee.

References

  • Ahmed, F. S., Eatuogh, E. M., & Ford, M. T. (2018). Relationships between illegitimate tasks & change in work-family outcomes via interactional justice & negative emotions. Journal of Vocational Behavior, 104, 14-30.
  • Akyürek, S. S. (2020). A cultural & relational approach to illegitimate tasks: A study from education sector [Yayımlanmamış Doktora Tezi]. Yaşar Üniversitesi.
  • Akyürek, S. S. (2022). Meşru olmayan görevlerin meslekî prestij algısı üzerindeki olumsuz etkileri ve Lüe’nin ılımlılaştırıcı etkisi: Türkiye’de çalışan öğretmenler örneği. Öneri Dergisi, 17(57), 268-294.
  • Akyürek, S. S., & Can, O. (2021b). Illegitimate tasks and occupational outcomes: The impact of vertical collectivism. Evidence-Based HRM, 10(2), 155-173.
  • Akyürek, S. S., & Can, Ö. (2021a). Güncel bir kavram olarak meşru olmayan görevler: Bir yazın incelemesi. Pamukkale University Journal of Social Sciences Institute/Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 42, 238-260.
  • Akyürek, S. S., Zargham Ullah Khan, D. A. M. M., Naqvi, F. N., & Butt, J. M. (2020). Strategies adopted by teachers against illegitimate tasks: A qualitative research involving Turkish education sector. Palarch's Journal of Archaeology of Egypt/Egyptology, 17(7), 6437-6451.
  • Alicke, M. & Sedikides, C. (2009) Self enhancement & self-protection: What they are & what they do. European Review of Social Psychology, 20, 1-42.
  • Alparslan, A. M. (2016). Emek işçilerinde fazladan rol davranışının öncülü: İş tatmini mi işyerinde mutluluk mu?. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 30(1), 203-215.
  • Apostel, E., Syrek, C. J., & Antoni, C. H. (2017). Turnover intention as a response to illegitimate tasks: The moderating role of appreciative leadership. International Journal of Stress Management, 25(3), 234-249.
  • Aydın, İ. (2008). İş yaşamında stres (3. Baskı). Pegem Yayınevi.
  • Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of managerial psychology, 22(3), 309-328.
  • Beltrán-Velasco, A. I., Bellido-Esteban, A., Ruisoto-Palomera, P., Mendoza, K. H., & Clemente-Suárez, V. J. (2020). The effect of cultural differences in psychophysiological stress response in high education context: A pilot study. Applied Psychophysiology & Biofeedback, 45(1), 23-29.
  • Biddle, B. J. (1986). Recent development in role theory. Annual Review of Sociology, 12, 67-92.
  • Björk, L., Bejerot, E., Jacobshagen, N., & Härenstam, A. (2013). I shouldn’t have to do this: Illegitimate tasks as a stressor in relation to organizational control & resource deficits. Work & Stress, 27(3), 262-277.
  • Carnero, A., Martínez, B., & Sánchez-Mangas, R. (2006). Mobbing & its determinants: The case of Spain. Applied Economics, 42(29), 3777-3787.
  • Cihangiroğlu, N., & Şahin, B. (2010). Organizasyonlarda önemli bir fenomen: Psikolojik sözleşme. Uluslararası Yönetim İktisat ve İşletme Dergisi, 6(11), 1-16.
  • Clark, M. A., Michel, J. S., Stevens, G. W., Howell, J. W., & Scruggs, R. S. (2014). Workaholism, work engagement and work–home outcomes: Exploring the Mediating role of positive and negative emotions. Stress and Health, 30(4), 287-300.
  • Dumitru, V. M., & Cozman, D. (2012). The relationship between stress & personality factors. Human & Veterinary Medicine, 4(1), 34-39.
  • Durna, U. (2004). Stres, A ve B tipi kişilik yapısı ve bunlar arasındaki ilişki üzerine bir araştırma. Yönetim ve Ekonomi Dergisi, 11(1), 191-206.
  • Eatough, E. M., Meier, L. L., Igic, I., Elfering, A., Spector, P. E., & Semmer, N. K. (2016). You want me to do what? Two daily diary studies of illegitimate tasks & employee well-being. Journal of Organizational Behavior, 37(1),108-127.
  • Faupel, S., Otto, K., Krug, H., & Kottwitz, M. U. (2016). Stress at school? A qualitative study on illegitimate tasks during teacher training. Frontiers in psychology, 7, 1410.
  • Fein, E. C., & McKenna, B. (2022). Depleted dedication, lowered organisation citizenship behaviours, & illegitimate tasks in police officers. Journal of Management & Organization, 1-23.
  • Fila, M. J., & Eatough, E. (2017). Extending knowledge of illegitimate tasks: Student satisfaction, anxiety, & emotional exhaustion. Stress & Health, 34(1), 152-162.
  • Fila, M. J., & Eatough, E. (2020). Extending the boundarihabibs of illegitimate tasks: The role of resources. Psychological reports, 123(5), 1635-1662.
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There are 82 citations in total.

Details

Primary Language Turkish
Subjects Organisational Behaviour
Journal Section Conceptual Articles
Authors

Nur Ayça Öztürk 0000-0003-1682-7558

Ethem Duygulu 0000-0001-5054-5795

Publication Date June 30, 2023
Submission Date June 20, 2023
Published in Issue Year 2023 Volume: 4 Issue: 2

Cite

APA Öztürk, N. A., & Duygulu, E. (2023). Meşru Olmayan Görevler Yazınına Dair Sistematik Bir Derleme ve Kavramsal Model Önerisi. Sosyal Mucit Academic Review, 4(2), 133-163. https://doi.org/10.54733/smar.1316552