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INSTANT MESSAGING GROUPS: IS IT CONVENIENCE OR TORTURE?

Year 2023, Volume: 10 Issue: 2, 995 - 1019, 02.08.2023
https://doi.org/10.30798/makuiibf.1097712

Abstract

The study aims to examine the disturbing situations, and the emotions and thoughts of the participants while using instant messaging. Disturbing situations of the users in the group are violations of privacy, harassment, hurtful words and behaviors, and gender discrimination. The main reasons why users accept these situations are primarily various fears; another is the cultural structure they are in and the personal characteristics of the users. To take precautions against these actions, it has been revealed that training on the use of instant messaging applications and social media should be disseminated, awareness-raising activities should be organized and reactions should be taken to establish the right communication.

References

  • KAYNAKÇA 1.Chung, D. S., & Nam, C. S. (2007). An Analysis Of The Variables Predicting Instant Messenger Use. New Media & society, 9, 212-234.
  • 2. Pimmer, C., Brühlmann, F., Odetola T. D., Dipeolu. O., Gröhbiel. U., & Ajuwon. A. J. (2018). Instant Messaging And Nursing Students’ Clinical Learning Experience. Nurse Education Today, 64, 119–124.
  • 3. Ajzen, I. (2005). Atitudes, Personality and Behavior. Open University Press.
  • 4. Sardana, D., Cavusgil, E., & Gupta, N. (2020). The Growing Popularity Of Spiritual Brands: What Drives Purchase İntent?. International Business Review, 30.
  • 5. Martin. B., Wentzel. D., & Tomczak. T. (2008). Effects Of Susceptibility To Normative Influence And Type Of Testimonial On Attitudes Toward Print Advertising. Journal of Advertising, 37, 29-43. 6. Aronson, E. (1980). The Social Animal. Palgrave Macmillan.
  • 7. Solomon, M. (2017). Consumer Behavior: Buying, Having, and Being 12th Edition. Hoboken : Pearson.
  • 8. Tomasello, M. (2014). The Ultra-Social Animal. European Journal Of Social Psychology, 44,187-194.
  • 9. McKeown, S., Haji, R., & Ferguson. N. (2016). Understanding Peace and Confl ict Through Social Identity. Springer International Publishing.
  • 10. McLeod, S. (2021, July 30). Social Identity Theory. Simply Psychology. https://www.simplypsychology.org/social-identity-theory.html
  • 11. Glass, R., & Li. S. (2010). Social Influence and Instant Messaging Adoption. Journal of Computer Information Systems, 51, 24-30.
  • 12. Brown, R. (2000). Social Identity Theory: Past Achievements, Current Problems And Future challenges. Eur J Soc Psychol, 30,745-778.
  • 13. Lin, C. W., Wang, K. Y., Chang, S. H., & Lin, J. A. (2017). Investigating The Development Of Brand Loyalty In Brand Communities From A Positive Psychology Perspective. Journal of Business Research, 99, 446-455.
  • 14. Bagozzi, R. P., Dholakia, U.M., Pearo, L. R. K. (2007). Antecedents and Consequences of Online Social Interaction. Media Psychology, 9, 77-114.
  • 15. Algesheimer, R., Dholakia, U.M., & Herrmann, A. (2005). The Social Influence of Brand Community: Evidence from European Car Clubs. Journal of Marketing, 69,19-34.
  • 16. Shen, Y. C., Huang, C.Y., Chu, C. H., & Liao, H. C. (2010). Virtual Community Loyalty: An Interpersonal-Interaction Perspective. International Journal of Electronic Commerce, 15(1), 49-74.
  • 17. Lindiawati, Usman, I., & Astuti, S. W. (2019). Anticipating Normative Community Pressure İn Brand Community: A Study Of Young Entrepreneurs Community Of Bank Mandiri. Journal of Economics, Business, and Accountancy Ventura, 22,137-146.
  • 18. Kağıtçıbaşı Ç 2014. Dünden Bugüne İnsan ve İnsanlar. Evren Publishing.
  • 19. Maier, S. F., Seligman, M. E. (1976). Learned Helplessness: Theory And Evidence. Journal of Experimental Psychology: General, 105, 3-46.

ANLIK MESAJLAŞMA GRUPLARI: KOLAYLIK MI EZIYET Mİ?

Year 2023, Volume: 10 Issue: 2, 995 - 1019, 02.08.2023
https://doi.org/10.30798/makuiibf.1097712

Abstract

Çalışma, rahatsız anlık mesajlaşma gruplarındaki katılımcıların yaşadıkları rahatsız edici durumlara karşı duygu ve düşüncelerini incelemeyi amaçlamaktadır. Gruptaki kullanıcıları rahatsız eden durumların, gizlilik ihlalleri, taciz, incitici söz ve davranışlar ve cinsiyet ayrımcılığı olduğu görülmüştür. Kullanıcıların bu durumları kabul etmelerinin temel nedenleri öncelikle çeşitli korkulardır; diğeri ise içinde bulundukları kültürel yapı ve kullanıcıların kişisel özellikleridir. Bu eylemlere karşı önlem almak için anlık mesajlaşma uygulamalarının ve sosyal medyanın kullanımına yönelik eğitimlerin yaygınlaştırılması, farkındalık artırıcı faaliyetler düzenlenmesi ve doğru iletişimin kurulması gereken tepkinin gösterilmesi gerektiği ortaya çıkmıştır.

References

  • KAYNAKÇA 1.Chung, D. S., & Nam, C. S. (2007). An Analysis Of The Variables Predicting Instant Messenger Use. New Media & society, 9, 212-234.
  • 2. Pimmer, C., Brühlmann, F., Odetola T. D., Dipeolu. O., Gröhbiel. U., & Ajuwon. A. J. (2018). Instant Messaging And Nursing Students’ Clinical Learning Experience. Nurse Education Today, 64, 119–124.
  • 3. Ajzen, I. (2005). Atitudes, Personality and Behavior. Open University Press.
  • 4. Sardana, D., Cavusgil, E., & Gupta, N. (2020). The Growing Popularity Of Spiritual Brands: What Drives Purchase İntent?. International Business Review, 30.
  • 5. Martin. B., Wentzel. D., & Tomczak. T. (2008). Effects Of Susceptibility To Normative Influence And Type Of Testimonial On Attitudes Toward Print Advertising. Journal of Advertising, 37, 29-43. 6. Aronson, E. (1980). The Social Animal. Palgrave Macmillan.
  • 7. Solomon, M. (2017). Consumer Behavior: Buying, Having, and Being 12th Edition. Hoboken : Pearson.
  • 8. Tomasello, M. (2014). The Ultra-Social Animal. European Journal Of Social Psychology, 44,187-194.
  • 9. McKeown, S., Haji, R., & Ferguson. N. (2016). Understanding Peace and Confl ict Through Social Identity. Springer International Publishing.
  • 10. McLeod, S. (2021, July 30). Social Identity Theory. Simply Psychology. https://www.simplypsychology.org/social-identity-theory.html
  • 11. Glass, R., & Li. S. (2010). Social Influence and Instant Messaging Adoption. Journal of Computer Information Systems, 51, 24-30.
  • 12. Brown, R. (2000). Social Identity Theory: Past Achievements, Current Problems And Future challenges. Eur J Soc Psychol, 30,745-778.
  • 13. Lin, C. W., Wang, K. Y., Chang, S. H., & Lin, J. A. (2017). Investigating The Development Of Brand Loyalty In Brand Communities From A Positive Psychology Perspective. Journal of Business Research, 99, 446-455.
  • 14. Bagozzi, R. P., Dholakia, U.M., Pearo, L. R. K. (2007). Antecedents and Consequences of Online Social Interaction. Media Psychology, 9, 77-114.
  • 15. Algesheimer, R., Dholakia, U.M., & Herrmann, A. (2005). The Social Influence of Brand Community: Evidence from European Car Clubs. Journal of Marketing, 69,19-34.
  • 16. Shen, Y. C., Huang, C.Y., Chu, C. H., & Liao, H. C. (2010). Virtual Community Loyalty: An Interpersonal-Interaction Perspective. International Journal of Electronic Commerce, 15(1), 49-74.
  • 17. Lindiawati, Usman, I., & Astuti, S. W. (2019). Anticipating Normative Community Pressure İn Brand Community: A Study Of Young Entrepreneurs Community Of Bank Mandiri. Journal of Economics, Business, and Accountancy Ventura, 22,137-146.
  • 18. Kağıtçıbaşı Ç 2014. Dünden Bugüne İnsan ve İnsanlar. Evren Publishing.
  • 19. Maier, S. F., Seligman, M. E. (1976). Learned Helplessness: Theory And Evidence. Journal of Experimental Psychology: General, 105, 3-46.
There are 18 citations in total.

Details

Primary Language English
Journal Section Research Articles
Authors

Mehmet Emin Bakay 0000-0002-8985-6002

Sevtap Ünal 0000-0002-3227-0756

Aygül Arslan 0000-0002-1664-2476

Publication Date August 2, 2023
Submission Date April 3, 2022
Published in Issue Year 2023 Volume: 10 Issue: 2

Cite

APA Bakay, M. E., Ünal, S., & Arslan, A. (2023). INSTANT MESSAGING GROUPS: IS IT CONVENIENCE OR TORTURE?. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 10(2), 995-1019. https://doi.org/10.30798/makuiibf.1097712