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Year 2022, Volume: 6 Issue: 2, 435 - 443, 31.05.2022

Mehmet Duray Nilüfer Çetişli Korkmaz Hatice Akçin Dudu Şimşek

https://doi.org/10.30621/jbachs.996907

Abstract

References

  • Referans1. Taylor NF, Brusco NK, Watts JJ, et al. A study protocol of arandomised controlled trial incorporating a health economicanalysis to investigate if additional allied health services for rehabilitation reduce length of stay without compromisingpatient outcomes. BMC Health Serv Res. 2010; 10(1):308.
  • Referans2. Batbaatar E, Dorjdagva J, Luvsannyam A. Conceptualisation of patient satisfaction: a systematic narrative literature review. Perspect Public Health. 2015; 135:243–250.
  • Referans3. Bowling A, Rowe G, Lambert N, et al. The measurement of patients’ expectations for health care: a review and psychometric testing of a measure of patients’ expectations. Health Technol Assess. 2012; 16:1–509.
  • Referans4. Xesfingi S and Vozikis A. Patient satisfaction with the healthcare system: Assessing the impact of socioeconomic and healthcare provision factors. BMC Health Serv Res. 2016; 16:94.
  • Referans5. Eversole J, Grimm A, Patel N, John K, Garcia A. Why Measure Patient Experience in Physical Therapy? Arch. Physiother. 2021; 11: 11.

Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study

Year 2022, Volume: 6 Issue: 2, 435 - 443, 31.05.2022

Mehmet Duray Nilüfer Çetişli Korkmaz Hatice Akçin Dudu Şimşek

https://doi.org/10.30621/jbachs.996907

Abstract

ABSTRACT
Objective: Physiotherapy and rehabilitation (PTR) aims to support patients’ earlier recovery as well as improvement of their independence and quality of life. The higher patient's satisfaction level reflects the higher quality of the health care service. This study planned to determine the factors related to satisfaction levels of the patients treated in PTR units.
Material and Method: The study included 100 individuals who were consulted PTR units. Following the recording of demographics and pain characteristics, Physical Therapy Patient Satisfaction Questionnaire (PTPSQ) and Beck Depression Scale (BDI) evaluated the satisfaction and depression levels, respectively.
Results: Women had higher satisfaction level. While groups differed significantly in terms of their occupational characteristics (p<0.05), there were not a significant difference in terms of other demographics (p>0.05). Increasing the positive effect of the treatment on pain had a significant effect on the increase in satisfaction level (p=0.000). Those with low BDI scores were significantly to have high levels of satisfaction. BDI had a statistically significant relationship with education level, disease type, presence of other disease and effectiveness of treatment on pain (p<0.05).
Conclusion: Evaluation of gender, occupational status, effectiveness of treatment on pain and depression to determine the patient satisfaction in PTR services is of great importance. The lower level of education, the type of illness and the presence of other disorders should be handled as secondary effective factors. The treatment should be continued with a multidisciplinary team work to ensure patient satisfaction and increase recovery.

Keywords

health care health services patient satisfaction depression

References

  • Referans1. Taylor NF, Brusco NK, Watts JJ, et al. A study protocol of arandomised controlled trial incorporating a health economicanalysis to investigate if additional allied health services for rehabilitation reduce length of stay without compromisingpatient outcomes. BMC Health Serv Res. 2010; 10(1):308.
  • Referans2. Batbaatar E, Dorjdagva J, Luvsannyam A. Conceptualisation of patient satisfaction: a systematic narrative literature review. Perspect Public Health. 2015; 135:243–250.
  • Referans3. Bowling A, Rowe G, Lambert N, et al. The measurement of patients’ expectations for health care: a review and psychometric testing of a measure of patients’ expectations. Health Technol Assess. 2012; 16:1–509.
  • Referans4. Xesfingi S and Vozikis A. Patient satisfaction with the healthcare system: Assessing the impact of socioeconomic and healthcare provision factors. BMC Health Serv Res. 2016; 16:94.
  • Referans5. Eversole J, Grimm A, Patel N, John K, Garcia A. Why Measure Patient Experience in Physical Therapy? Arch. Physiother. 2021; 11: 11.
There are 5 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Research Article
Authors

Mehmet Duray 0000-0002-3764-215X

Nilüfer Çetişli Korkmaz 0000-0003-3471-8240

Hatice Akçin 0000-0001-5399-1504

Dudu Şimşek 0000-0001-9595-4453

Publication Date May 31, 2022
Submission Date September 17, 2021
Published in Issue Year 2022 Volume: 6 Issue: 2

Cite

APA Duray, M., Çetişli Korkmaz, N., Akçin, H., Şimşek, D. (2022). Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study. Journal of Basic and Clinical Health Sciences, 6(2), 435-443. https://doi.org/10.30621/jbachs.996907
AMA Duray M, Çetişli Korkmaz N, Akçin H, Şimşek D. Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study. JBACHS. May 2022;6(2):435-443. doi:10.30621/jbachs.996907
Chicago Duray, Mehmet, Nilüfer Çetişli Korkmaz, Hatice Akçin, and Dudu Şimşek. “Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study”. Journal of Basic and Clinical Health Sciences 6, no. 2 (May 2022): 435-43. https://doi.org/10.30621/jbachs.996907.
EndNote Duray M, Çetişli Korkmaz N, Akçin H, Şimşek D (May 1, 2022) Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study. Journal of Basic and Clinical Health Sciences 6 2 435–443.
IEEE M. Duray, N. Çetişli Korkmaz, H. Akçin, and D. Şimşek, “Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study”, JBACHS, vol. 6, no. 2, pp. 435–443, 2022, doi: 10.30621/jbachs.996907.
ISNAD Duray, Mehmet et al. “Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study”. Journal of Basic and Clinical Health Sciences 6/2 (May 2022), 435-443. https://doi.org/10.30621/jbachs.996907.
JAMA Duray M, Çetişli Korkmaz N, Akçin H, Şimşek D. Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study. JBACHS. 2022;6:435–443.
MLA Duray, Mehmet et al. “Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study”. Journal of Basic and Clinical Health Sciences, vol. 6, no. 2, 2022, pp. 435-43, doi:10.30621/jbachs.996907.
Vancouver Duray M, Çetişli Korkmaz N, Akçin H, Şimşek D. Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study. JBACHS. 2022;6(2):435-43.
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