Research Article
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The Mediating Role of Organizational Cynicism in The Effect of Trust in Leader on Negligence

Year 2022, Volume: 37 Issue: 3, 828 - 848, 26.07.2022
https://doi.org/10.24988/ije.1028846

Abstract

The purpose of this research is to reveal whether cynicism has a mediating role on the effect of trust in leader on negligence. The sample of the research consists of 300 medical representatives working different regions of Turkey, and the data were obtained by online survey method. In addition to descriptive statistics and correlation analysis in data analysis, the regression-based PLS-SEM analysis method, which was performed with the help of the Smart PLS 3.3.3. program. . Research results indicated that cynicism did not have a mediating role in the effect of trust in leader on negligence. However, results of the anlyses showed that trust in leader negatively affects all dimensions of cynicism (cognitive, behavioral, and affective). Accordingly, individuals who perceive the leader as honest and reliable tend to exhibit less cynical attitude and behavior towards the organization. Research results also indicate that all dimensions of cynicism positively affect negligence behavior. This result reveals that the cynical attitudes and behaviors of the employees towards the organization increase their tendency to engage in negligent behavior.

References

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  • Dede, N. P. (2019). Dönüşümcü liderlik ve örgütsel bağlılık ilişkisinde lidere olan güvenin aracı rolü üzerine bir araştırma. Business & Management Studies: An International Journal, 7(4), 1923-1943.
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Lidere Güvenin İhmalkârlık Üzerindeki Etkisinde Örgütsel Sinizmin Aracı Rolü: Tıbbi Mümessiler Üzerinde Bir Araştırma

Year 2022, Volume: 37 Issue: 3, 828 - 848, 26.07.2022
https://doi.org/10.24988/ije.1028846

Abstract

Bu araştırmada amaç, lidere güvenin ihmalkârlık üzerindeki etkisinde sinizmin aracı rolünün olup olmadığını ortaya koymaktır. Araştırmanın örneklemini Türkiye’nin farklı bölgelerinde çalışan 300 tıbbi mümessil oluşturmakta olup, veriler online ortamda anket tekniğiyle elde edilmiştir. Verilerin analizinde tanımlayıcı istatistikler ve korelasyon analizine ek olarak, Smart PLS 3.3.3. programı yardımıyla yapılan, regresyona dayalı PLS-SEM analiz yöntemi kullanılmıştır. Araştırma sonuçları, lidere güvenin ihmalkârlık üzerindeki etkisinde sinizmin aracı bir rolü olmadığını göstermiştir. Ancak, analiz sonucunda lidere güvenin sinizmin tüm boyutlarını (bilişsel, davranışsal ve duyuşsal) negatif yönde etkilediği görülmüştür. Buna göre, lideri dürüst ve güvenilir olarak algılayan bireylerde örgüte karşı sinik tutum ve davranış gösterme eğilimi azalmaktadır. Araştırma sonuçları, ayrıca, sinizmin tüm boyutlarının ihmalkârlığı pozitif yönde etkilediğini göstermiştir. Bu sonuç, çalışanların örgüte yönelik sinik tutum ve davranışlarının, işe yönelik ihmalkâr davranışlarda bulunma eğilimlerini artırdığını göstermektedir.

References

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  • Al-Romeedy, B. S. (2019). The role of job rotation in enhancing employee performance in the egyptian travel agents: The mediating role of organizational behavior. Tourism Review, 74(4), 1003-1020.
  • Altunışık, R., Coşkun, R., Bayraktaroğlu, S. ve Yıldırım, E. (2010). Sosyal bilimlerde araştırma yöntemleri. Sakarya: Sakarya Yayıncılık.
  • Andersen, J.C. and Gerbing, D.W. (1988). Structural equation modelling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
  • Andersson, L. M. (1996). Employee cynicism: an examination using a contract violation framework. Human Relations, 49(11), 1395-1418.
  • Andersson, L. M. and Bateman, T. S. (1997). Cynicism in the workplace: Some causes and effects. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 18(5), 449-469.
  • Archimi, C. S., Reynaud, E., Yasin, H. M., and Bhatti, Z. A. (2018). How perceived corporate social responsibility affects employee cynicism: the mediating role of organizational trust. Journal of Business Ethics, 151(4), 907-921.
  • Argyris, C. (1960). Understanding organizational behavior. USA: Dorsey
  • Arslan, M. (2018). Organizational cynicism and employee performance. Journal of Global Responsibility, 9(4), 415-431.
  • Atinga, R. A., Domfeh, K. A., Kayi, E., Abuosi, A. and Dzansi, G. (2014). Effects of perceived workplace politics in hospitals on nurses’ behavioural intentions in Ghana. Journal of Nursing Management, 22(2), 159-169.
  • Baron, R. M. and Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182
  • Bateman, T. S., Sakano, T. and Fujita, M. (1992). Roger, me, and my attitude: Film propaganda and cynicism toward corporate leadership. Journal of Applied Psychology, 77, 768–771.
  • Biswas, S. and Kapil, K. (2017). Linking perceived organizational support and organizational justice to employees’ in-role performance and organizational cynicism through organizational trust: A field investigation in India. Journal of Management Development, 36(5), 696-711.
  • Brandes, P., Dharwadkar, R. and Dean, J. W. (1999). Does organizational cynicism matter? Employee and supervisor perspectives on work outcomes. Eastern Academy of Management Proceedings, 2(1), 150-153.
  • Brandes, P., Castro, S. L., James, M. S., Martinez, A. D., Matherly, T. A., Ferris, G.R. and Hochwarter, W. A. (2008). The interactive effects of job ınsecurity and organizational cynicism on work effort following a layoff. Journal of Leadership & Organizational Studies, 14(3), 233-247.
  • Bu, N., McKeen, C. A., and Shen, W. (2011). Behavioural indicators of turnover intention: The case of young professionals in China. The International Journal of Human Resource Management, 22(16), 3338-3356.
  • Butler Jr, J. K. (1991). Toward understanding and measuring conditions of trust: Evolution of A conditions of trust inventory. Journal of Management, 17(3), 643-663.
  • Chan, S. C. and Mak, W. M. (2014). The impact of servant leadership and subordinates' organizational tenure on trust in leader and attitudes. Personnel Review, 43(2), 272-287.
  • Chiaburu, D. S., Peng, A. C., Oh, I. S., Banks, G. C. and Lomeli, L. C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2), 181-197.
  • Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295-336.
  • Colquitt, J. A., Scott, B. A. and LePine, J. A. (2007). Trust, Trustworthiness, and Trust Propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92(4), 909.
  • Coşkun, R., Altunışık, R., ve Yıldırım, E. (2019). Sosyal bilimlerde araştırma yöntemleri-SPSS uygulamalı (10. Baskı). Sakarya: Sakarya Yayıncılık.
  • Cropanzano, R. and Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.
  • Çelik, M. ve Bilginer, F. G. (2018). Psikolojik sermayenin iş tatmini üzerine etkisinde lidere duyulan güvenin aracılık rolü: Turizm sektöründe bir araştırma. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (31), 138-160.
  • Çınar, O., Karcıoğlu, F. ve Aslan, İ. (2014). The relationships among organizational cynicism, job insecurity and turnover intention: A Survey Study in Erzurum/Turkey. Procedia-Social and Behavioral Sciences, 150, 429-437.
  • Dean Jr, J. W., Brandes, P. and Dharwadkar, R. (1998). Organizational cynicism. Academy Of Management Review, 23(2), 341-352.
  • Dede, N. P. (2019). Dönüşümcü liderlik ve örgütsel bağlılık ilişkisinde lidere olan güvenin aracı rolü üzerine bir araştırma. Business & Management Studies: An International Journal, 7(4), 1923-1943.
  • Dirks, K. T. and Ferrin, D. L. (2002). Trust in leadership: Meta-Analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611-628.
  • Durrah, O., Chaudhary, M., and Gharib, M. (2019). Organizational cynicism and its impact on organizational pride in industrial organizations. International Journal of Environmental Research and Public Health, 16(7), 1203.
  • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26(4), 596-607.
  • Farrell, D. and Rusbult, C. E. (1992). Exploring the exit, voice, loyalty, and neglect typology: The influence of job satisfaction, quality of alternatives, and investment size. Employee Responsibilities and Rights Journal, 5(3), 201-218.
  • Fornell, C. and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gibson, D. and Petrosko, J. (2014). Trust in leader and its effect on job satisfaction and intent to leave in a healthcare setting. New Horizons in Adult Education and Human Resource Development, 26(3), 3-19.
  • Gillespie, N. (2004). Transformational leadership and shared values: The building blocks of trust. Journal of Managerial Psychology, 19(6), 588-607.
  • Goldner, F. H., Ritti, R. R. and Ference, T. P. (1977). The production of cynical knowledge in organizations. American Sociological Review, 42(4), 539-551.
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There are 91 citations in total.

Details

Primary Language Turkish
Subjects Business Administration
Journal Section Articles
Authors

Jale Balkaş 0000-0002-0069-7587

Soner Tülemez 0000-0002-2593-0429

Özge Mehtap 0000-0003-1974-2568

Early Pub Date July 26, 2022
Publication Date July 26, 2022
Submission Date November 26, 2021
Acceptance Date April 25, 2022
Published in Issue Year 2022 Volume: 37 Issue: 3

Cite

APA Balkaş, J., Tülemez, S., & Mehtap, Ö. (2022). Lidere Güvenin İhmalkârlık Üzerindeki Etkisinde Örgütsel Sinizmin Aracı Rolü: Tıbbi Mümessiler Üzerinde Bir Araştırma. İzmir İktisat Dergisi, 37(3), 828-848. https://doi.org/10.24988/ije.1028846
İzmir Journal of Economics
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