Research Article
BibTex RIS Cite

Teachers' Views on the Communication Skills of School Administrators: A Mixed Method Research

Year 2022, Volume: 9 Issue: 4, 829 - 845, 20.12.2022

Tufan Çaybaş Aydan Ordu

https://doi.org/10.33200/ijcer.1104275

Abstract

The purpose of the present study was to find out the teachers’ views on the communication skills of school administrators through a mixed methods design. The quantitative data of the study were obtained from 368, and the qualitative data were obtained from 20 teachers working in primary, secondary and high schools in Turkey. The data were collected via the "Interpersonal Communication Skills Scale of Primary School Administrators" developed by Şahin (2007) and through an interview form developed by the researchers. For the analysis of the quantitative data, arithmetic mean, standard deviation, t-test and one-way analysis of variance were applied as a content analysis was carried out in the analysis of qualitative data. When the results were examined, it was observed that the communication skills of the school administrators were at a high level and it was revealed that their communication skills were at the highest level in the dimension of "giving confidence", while it was at the lowest level in the dimension of "giving feedback". There are significant differences in the communication skill levels of school administrators considering the variables of branch, teachers' tenure at school, school type and number of teachers.

Keywords

Teacher School administrator Communication skills Communication barriers

References

  • Açıkel, G. (2010). Communication between administrators and teachers at high schools (Master dissertation). Maltepe University, Istanbul.
  • Airasian, P., Gay, L., & Mills, G. (2012). Educational research: Competencies for analysis and application. Upper Saddle River: Pearson.
  • Akan, D., & Azimi, M. (2019). The examine of communication skills of school administrators according to teachers’ perceptions. Nevşehir Hacı Bektaş University Journal of ISS, 9(1), 287-300.
  • Asar, C. (2014). Inspecting the opinions of primary school administrators and teachers in relation to the qualifications and communication skills of administrators (Master dissertation). Çukurova University, Adana.
  • Ayık, A., & Uzun, T. (2016). Determining the level of nonverbal communication skills of school principals based on teachers opinions: A pioneering study. Journal of Communication Theory and Research, 43,150-167.
  • Balcı, A. (2001). Research methods techniques and principles in social sciences. Ankara: Pegem A Publication.
  • Barati, M., & Hamidi, Y. (2011). Communication skills of heads of departments: Verbal, listening, and feedback skills. JRHS, 11(2), 91-96. Başaran, I. E. (2004). Human relations in management. Ankara: Nobel Publication Distribution.
  • Bursalıoğlu, Z. (2015). New structure and behavior in school management. Ankara: Pegem Academy.
  • Can, H. (2005). Organization and management. Ankara: Siyasal Bookstore.
  • Coşkuner, E. (2008). Analyzing the communication ability of primary school manager according to the perception of the teacher (Master dissertation). Yeditepe University, Istanbul.
  • Creswell, J. W. (2009). Mapping the field of mixed methods research. Journal of Mixed Methods Research, 3(2), 95-108.
  • Ciftli, S. (2013). Teachers' perceptions about primary school administrators' communication competencies: Case of Samsun (Master dissertation). Ondokuz Mayıs University, Samsun.
  • Çınar, O. (2010). The principal effectiveness in the communication process. Dumlupınar University Journal of Social Sciences, 26, 267-276.
  • Değer, M. (1998). Primary school director communicative competence and their behaviour constituting obstacles to their communicating with primary teachers in primary - education schools (Master dissertation). Çanakkale Onsekiz Mart University, Çanakkale.
  • Dickson, D., Hargie, O., & Tourish, D. (2004). Communication skills for effective management. London: Palgrave Macmillan. Ekici, C. (2020). Examination of communication situations between primary school administrators and teachers. International Journal of Educational Researchers, 3(2), 292-311.
  • Fraenkel, J., Hyun, H., & Wallen, N. (2012). How to design and evaluate research in education (8th ed.). New York: Mc Graw Hill.
  • Freeman, R. E., & Stoner, J. A. (1992). Management. New Jersey: Prentice-Hall, Inc.
  • Geçikli, F. (2010). Public relations and communication. Istanbul: Beta Publishing and Distribution Inc.
  • George, D., & Mallery, P. (2010). SPSS for windows a step by step: A Simple Guide and Reference 17.0 Update. Boston: Pearson.
  • Güven, B. (2013). The concept of communication and basic elements of the communication process. In B. Güven (Ed.), Effective Communication (pp. 5-20). Ankara: Pegem Academy.
  • Karasar, N. (2003). Scientific research method. Ankara: Nobel Publication Distribution.
  • Kaya, A. (2019). Introduction to communication: Basic concepts and processes. In A. Kaya (Ed.), Human relations and communication (pp. 2-31). Ankara: Pegem Academy.
  • Kurt, S. (2015). Communication skills of pre - school administrators (Master dissertation). Çanakkale Onsekiz Mart University, Çanakkale.
  • Küçük Güngörmez, T. (2020). Teachers' views of secondary school school managers about communication qualifications: A mixed research (Master dissertation). Karabük University, Karabük.
  • McPheat, S. (2010). Emotional intelligence: MDT Training . London, UK: BookBoon.
  • Merriam, S. B. (2009). Qualitative research: A guide to design and ımplementation. San Francisco: Jossey-Bass.
  • Miller, K. (2012). Organizational communication: Approaches and processes. Wadsworth, Boston: Wadsworth Cengage Learning.
  • Öner, N. S. (2019). School managers' competencies related to organizational communication process (Master dissertation). Muğla Sıtkı Koçman University, Muğla.
  • Özkadam, Z. (2018). The investigation of the relationship between communication skills of primary school principals and organizational ciynism of teachers (Master dissertation). Sabahattin Zaim University / Marmara University, Istanbul.
  • Özpolat, H. (2019). The Relationship between communication barriers and job satisfaction in teachers (Master dissertation). Fırat University, Elazig.
  • Şahin, A. (2007). The relationship between the interpersonal communication skills and conflict management strategies of primary school administrators (Master dissertation). Akdeniz University, Antalya.
  • Şimşek, H., & Yıldırım, A. (2008). Qualitative research methods in the social sciences. Ankara: Seçkin Publishing.
  • Tanrıöğen, A. (2018). Effective human relations in organizations. Ankara: Anı Publishing.
  • TDK. (2020, September 12). Turkish Language Institution Dictionaries. Turkish Language Institution Dictionaries: Retrieved from https://sozluk.gov.tr/
  • Tutar, H. (2009). Organizational communication. Ankara: Seçkin Publishing.
  • Türkmenoğlu, I. (2019). Corporate internal communication. Ankara: Elma Publishing.
  • Uyğur, G. (2014). Communication efficiency of primary and secondary school administrators (Master dissertation). Okan University, Istanbul.
  • Yilmaz, H. (2015). Examination of interpersonal communication skills of school principles in terms of preschool teachers' views (Master dissertation). Selçuk University, Konya.
  • Yüksel Şahin, F. (2019). An overview of communication skills. In A. Kaya (Ed.), Human relations and communication (pp. 34-60). Ankara: Pegem Academy.
  • Yüksel, H. (2019). Definition and basic components of communication. In U. Demiray (Ed.), Effective communication (pp. 2-42). Ankara: Pegem Academy.

Year 2022, Volume: 9 Issue: 4, 829 - 845, 20.12.2022

Tufan Çaybaş Aydan Ordu

https://doi.org/10.33200/ijcer.1104275

Abstract

References

  • Açıkel, G. (2010). Communication between administrators and teachers at high schools (Master dissertation). Maltepe University, Istanbul.
  • Airasian, P., Gay, L., & Mills, G. (2012). Educational research: Competencies for analysis and application. Upper Saddle River: Pearson.
  • Akan, D., & Azimi, M. (2019). The examine of communication skills of school administrators according to teachers’ perceptions. Nevşehir Hacı Bektaş University Journal of ISS, 9(1), 287-300.
  • Asar, C. (2014). Inspecting the opinions of primary school administrators and teachers in relation to the qualifications and communication skills of administrators (Master dissertation). Çukurova University, Adana.
  • Ayık, A., & Uzun, T. (2016). Determining the level of nonverbal communication skills of school principals based on teachers opinions: A pioneering study. Journal of Communication Theory and Research, 43,150-167.
  • Balcı, A. (2001). Research methods techniques and principles in social sciences. Ankara: Pegem A Publication.
  • Barati, M., & Hamidi, Y. (2011). Communication skills of heads of departments: Verbal, listening, and feedback skills. JRHS, 11(2), 91-96. Başaran, I. E. (2004). Human relations in management. Ankara: Nobel Publication Distribution.
  • Bursalıoğlu, Z. (2015). New structure and behavior in school management. Ankara: Pegem Academy.
  • Can, H. (2005). Organization and management. Ankara: Siyasal Bookstore.
  • Coşkuner, E. (2008). Analyzing the communication ability of primary school manager according to the perception of the teacher (Master dissertation). Yeditepe University, Istanbul.
  • Creswell, J. W. (2009). Mapping the field of mixed methods research. Journal of Mixed Methods Research, 3(2), 95-108.
  • Ciftli, S. (2013). Teachers' perceptions about primary school administrators' communication competencies: Case of Samsun (Master dissertation). Ondokuz Mayıs University, Samsun.
  • Çınar, O. (2010). The principal effectiveness in the communication process. Dumlupınar University Journal of Social Sciences, 26, 267-276.
  • Değer, M. (1998). Primary school director communicative competence and their behaviour constituting obstacles to their communicating with primary teachers in primary - education schools (Master dissertation). Çanakkale Onsekiz Mart University, Çanakkale.
  • Dickson, D., Hargie, O., & Tourish, D. (2004). Communication skills for effective management. London: Palgrave Macmillan. Ekici, C. (2020). Examination of communication situations between primary school administrators and teachers. International Journal of Educational Researchers, 3(2), 292-311.
  • Fraenkel, J., Hyun, H., & Wallen, N. (2012). How to design and evaluate research in education (8th ed.). New York: Mc Graw Hill.
  • Freeman, R. E., & Stoner, J. A. (1992). Management. New Jersey: Prentice-Hall, Inc.
  • Geçikli, F. (2010). Public relations and communication. Istanbul: Beta Publishing and Distribution Inc.
  • George, D., & Mallery, P. (2010). SPSS for windows a step by step: A Simple Guide and Reference 17.0 Update. Boston: Pearson.
  • Güven, B. (2013). The concept of communication and basic elements of the communication process. In B. Güven (Ed.), Effective Communication (pp. 5-20). Ankara: Pegem Academy.
  • Karasar, N. (2003). Scientific research method. Ankara: Nobel Publication Distribution.
  • Kaya, A. (2019). Introduction to communication: Basic concepts and processes. In A. Kaya (Ed.), Human relations and communication (pp. 2-31). Ankara: Pegem Academy.
  • Kurt, S. (2015). Communication skills of pre - school administrators (Master dissertation). Çanakkale Onsekiz Mart University, Çanakkale.
  • Küçük Güngörmez, T. (2020). Teachers' views of secondary school school managers about communication qualifications: A mixed research (Master dissertation). Karabük University, Karabük.
  • McPheat, S. (2010). Emotional intelligence: MDT Training . London, UK: BookBoon.
  • Merriam, S. B. (2009). Qualitative research: A guide to design and ımplementation. San Francisco: Jossey-Bass.
  • Miller, K. (2012). Organizational communication: Approaches and processes. Wadsworth, Boston: Wadsworth Cengage Learning.
  • Öner, N. S. (2019). School managers' competencies related to organizational communication process (Master dissertation). Muğla Sıtkı Koçman University, Muğla.
  • Özkadam, Z. (2018). The investigation of the relationship between communication skills of primary school principals and organizational ciynism of teachers (Master dissertation). Sabahattin Zaim University / Marmara University, Istanbul.
  • Özpolat, H. (2019). The Relationship between communication barriers and job satisfaction in teachers (Master dissertation). Fırat University, Elazig.
  • Şahin, A. (2007). The relationship between the interpersonal communication skills and conflict management strategies of primary school administrators (Master dissertation). Akdeniz University, Antalya.
  • Şimşek, H., & Yıldırım, A. (2008). Qualitative research methods in the social sciences. Ankara: Seçkin Publishing.
  • Tanrıöğen, A. (2018). Effective human relations in organizations. Ankara: Anı Publishing.
  • TDK. (2020, September 12). Turkish Language Institution Dictionaries. Turkish Language Institution Dictionaries: Retrieved from https://sozluk.gov.tr/
  • Tutar, H. (2009). Organizational communication. Ankara: Seçkin Publishing.
  • Türkmenoğlu, I. (2019). Corporate internal communication. Ankara: Elma Publishing.
  • Uyğur, G. (2014). Communication efficiency of primary and secondary school administrators (Master dissertation). Okan University, Istanbul.
  • Yilmaz, H. (2015). Examination of interpersonal communication skills of school principles in terms of preschool teachers' views (Master dissertation). Selçuk University, Konya.
  • Yüksel Şahin, F. (2019). An overview of communication skills. In A. Kaya (Ed.), Human relations and communication (pp. 34-60). Ankara: Pegem Academy.
  • Yüksel, H. (2019). Definition and basic components of communication. In U. Demiray (Ed.), Effective communication (pp. 2-42). Ankara: Pegem Academy.
There are 40 citations in total.

Details

Primary Language English
Subjects Other Fields of Education
Journal Section Articles
Authors

Tufan Çaybaş 0000-0003-0414-1217

Aydan Ordu 0000-0002-2068-7992

Publication Date December 20, 2022
Published in Issue Year 2022 Volume: 9 Issue: 4

Cite

APA Çaybaş, T., & Ordu, A. (2022). Teachers’ Views on the Communication Skills of School Administrators: A Mixed Method Research. International Journal of Contemporary Educational Research, 9(4), 829-845. https://doi.org/10.33200/ijcer.1104275
 Download Cover Image

133171332113318  2351823524 13319 13327 13323  13322


13325

Bu eser Creative Commons Atıf-GayriTicari-Türetilemez 4.0 Uluslararası Lisansı ile lisanslanmıştır.

IJCER (International Journal of Contemporary Educational Research) ISSN: 2148-3868