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2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye'deki Deprem Felaketine Yönelik Bir İçerik Analizi

Year 2023, Volume: 12 Issue: 2, 782 - 793, 18.06.2023
https://doi.org/10.37989/gumussagbil.1275676

Abstract

Bu çalışma, Türkiye'de 6 Şubat 2023 tarihinde yaşanan Kahramanmaraş merkez üstlü deprem felaketlerinin ardından ilk gün Sağlık Bakanlığının etiketlendiği tweetlerin analizini amaçlamaktadır. Maxqda programı kullanılarak Twitter'dan çekilen 8624 tweet içerik analizi yöntemiyle incelenmiştir. Araştırmanın amacı, deprem sonrası ilk 24 saat içinde Sağlık Bakanlığı'nın ne için etiketlendiğini belirlemek ve bunu analiz etmektir. Bulgulara göre, ana konular yardım çağrıları, toplumsal duygusal tepkiler, haberleşme ve önerilerdir. Tweetlerin büyük bir kısmı adres bilgisi paylaşarak yardım talep etme şeklinde yazılı ve görsel tweetlerdi. Sonuç olarak, afet sonrasında sosyal medya üzerinden adres vererek yardım talep etmek ve önerilerde bulunmanın yaygın olduğu ve yetkililerin afet durumlarında kullanıcılarla bu konular kapsamında iletişim kurabileceği sonucuna varılmıştır.

References

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  • 2. Naikwade, A. V. and Deshmukh, S. N. (2022). “Informing Disasters Management by Using Twitter tweets”. International Journal for Research in Applied Science & Engineering Technology, 10 (4), 3250–3254.
  • 3. Takahashi, B, Tandoc, E. C. and Carmichael, C. (2015). “Communicating on Twitter during a disaster: An analysis of tweets during Typhoon Haiyan in the Philippines”. Computers in human behavior, 50, 392–398.
  • 4. DiCarlo, M. F. and Berglund, E. Z. (2020). “Use of Social Media to Seek and Provide Help in Hurricanes Florence and Michael”. Smart Cities, 3(4), 1187–1218.
  • 5. Abbasi, M. A, Kumar, S, Filho, J. A. A. and Liu, H. (2012). “Lessons Learned in Using Social Media for Disaster Relief - ASU Crisis Response Game”. April 3-5, In Social Computing, Behavioral-Cultural Modeling and Prediction: 5th International Conference, (282-289), College Park MD USA.
  • 6. Tanasale, B. B. and Agustin, S. M. (2020). “Disaster Communication Study on Instagram Account @infobmkgmaluku of Ambon Earthquake 2019 Case”. August, In 2nd Jogjakarta Communication Conference (JCC 2020), (130 133), Atlantis Press.
  • 7. Chan, E. Y. Y. and Sondorp, E. (2007). “Medical İnterventions Following Natural Disasters: Missing Out On Chronic Medical Needs”. Asia Pacific Journal of Public Health, 19 (1), 45–51.
  • 8. Alim, S, Haryanti, F, Subandi A. and Prabandari, Y. S. (2019). “Training on modified model of programme for enhancement of emergency response flood preparedness based on the local wisdom of Jambi community”. jàmbá: Journal of Disaster Risk Studies, 11 (1), 1–9.
  • 9. Guba, E. G. (1981). “Criteria for assessing the trustworthiness of naturalistic inquiries”. Educational Communication and Technology Journal, 29(2), 75-91.
  • 10. Palen, L. and Liu, S. B. (2007). “Citizen communications in crisis: anticipating a future of ICT-supported public participation”. April, SIGCHI conference on Human factors in computing systems, (727-736), San Jose, CA, USA.
  • 11. Hughes, A, L, Palen, L, Sutton, J, Liu, S, B. and Vieweg, S. (2008). “Site-Seeing in Disaster: An Examination of On-Line Social Convergence”. May, 5th International ISCRAM Conference, (44-54), Washington, DC, USA.
  • 12. Kendra, J. M. and Wachtendorf, T. (2003). “Reconsıderıng Convergence and Converger Legıtımacy in Response to the World Trade Center Dısaster”. In Terrorism and Disaster: New Threats, New Ideas, 11, 97–122.
  • 13. Reuter, C, Marx, A. and Pipek, V. (2012). “Crisis management 2.0: Towards a systematization of social software use in crisis situations”. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 4(1), 1-16.
  • 14. Starbird, K. and Palen, L. (2011). “‘Voluntweeters’: self-organizing by digital volunteers in times of crisis”. May, SIGCHI conference on human factors in computing systems, (1071-1080), Vancouver, BC, Canada.
  • 15. Smith, B. G. (2010). “Socially distributing public relations: Twitter, Haiti, and interactivity in social media”. Public Relations Review, 36(4), 329–335.
  • 16. Cross, R. (2010). “Social media in disasters and emergencies”. American Red Cross Disaster Newsroom, 1-19.

Tweets Directed at the Ministry of Health After the 2023 Kahramanmaraş Earthquakes: A Content Analysis on the Disaster in Türkiye

Year 2023, Volume: 12 Issue: 2, 782 - 793, 18.06.2023
https://doi.org/10.37989/gumussagbil.1275676

Abstract

The aim of this study is to analyze the tweets tagged by the Ministry of Health in the aftermath of the Kahramanmaraş earthquake, which occurred on February 6, 2023 in Türkiye. A content analysis was conducted using the Maxqda program on 8,624 tweets extracted from Twitter. The research aims to determine why the Ministry of Health was tagged within the first 24 hours following the earthquake and analyze the findings. According to the results, the main topics were requests for help, social and emotional reactions, communication, and recommendations. The majority of the tweets were written and visual tweets that requested help by sharing address information. As a result, it was concluded that it is common for people to request help and make recommendations via social media by sharing address information following disasters, and that officials can communicate with users on these matters during emergencies.

References

  • 1. Uchida, O. and Utsu, K. (2020). “Utilization of social media at the time of disaster”. IEICE ESS Fundamentals Review, 13(4), 301-311.
  • 2. Naikwade, A. V. and Deshmukh, S. N. (2022). “Informing Disasters Management by Using Twitter tweets”. International Journal for Research in Applied Science & Engineering Technology, 10 (4), 3250–3254.
  • 3. Takahashi, B, Tandoc, E. C. and Carmichael, C. (2015). “Communicating on Twitter during a disaster: An analysis of tweets during Typhoon Haiyan in the Philippines”. Computers in human behavior, 50, 392–398.
  • 4. DiCarlo, M. F. and Berglund, E. Z. (2020). “Use of Social Media to Seek and Provide Help in Hurricanes Florence and Michael”. Smart Cities, 3(4), 1187–1218.
  • 5. Abbasi, M. A, Kumar, S, Filho, J. A. A. and Liu, H. (2012). “Lessons Learned in Using Social Media for Disaster Relief - ASU Crisis Response Game”. April 3-5, In Social Computing, Behavioral-Cultural Modeling and Prediction: 5th International Conference, (282-289), College Park MD USA.
  • 6. Tanasale, B. B. and Agustin, S. M. (2020). “Disaster Communication Study on Instagram Account @infobmkgmaluku of Ambon Earthquake 2019 Case”. August, In 2nd Jogjakarta Communication Conference (JCC 2020), (130 133), Atlantis Press.
  • 7. Chan, E. Y. Y. and Sondorp, E. (2007). “Medical İnterventions Following Natural Disasters: Missing Out On Chronic Medical Needs”. Asia Pacific Journal of Public Health, 19 (1), 45–51.
  • 8. Alim, S, Haryanti, F, Subandi A. and Prabandari, Y. S. (2019). “Training on modified model of programme for enhancement of emergency response flood preparedness based on the local wisdom of Jambi community”. jàmbá: Journal of Disaster Risk Studies, 11 (1), 1–9.
  • 9. Guba, E. G. (1981). “Criteria for assessing the trustworthiness of naturalistic inquiries”. Educational Communication and Technology Journal, 29(2), 75-91.
  • 10. Palen, L. and Liu, S. B. (2007). “Citizen communications in crisis: anticipating a future of ICT-supported public participation”. April, SIGCHI conference on Human factors in computing systems, (727-736), San Jose, CA, USA.
  • 11. Hughes, A, L, Palen, L, Sutton, J, Liu, S, B. and Vieweg, S. (2008). “Site-Seeing in Disaster: An Examination of On-Line Social Convergence”. May, 5th International ISCRAM Conference, (44-54), Washington, DC, USA.
  • 12. Kendra, J. M. and Wachtendorf, T. (2003). “Reconsıderıng Convergence and Converger Legıtımacy in Response to the World Trade Center Dısaster”. In Terrorism and Disaster: New Threats, New Ideas, 11, 97–122.
  • 13. Reuter, C, Marx, A. and Pipek, V. (2012). “Crisis management 2.0: Towards a systematization of social software use in crisis situations”. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 4(1), 1-16.
  • 14. Starbird, K. and Palen, L. (2011). “‘Voluntweeters’: self-organizing by digital volunteers in times of crisis”. May, SIGCHI conference on human factors in computing systems, (1071-1080), Vancouver, BC, Canada.
  • 15. Smith, B. G. (2010). “Socially distributing public relations: Twitter, Haiti, and interactivity in social media”. Public Relations Review, 36(4), 329–335.
  • 16. Cross, R. (2010). “Social media in disasters and emergencies”. American Red Cross Disaster Newsroom, 1-19.
There are 16 citations in total.

Details

Primary Language Turkish
Subjects Health Care Administration
Journal Section Original Article
Authors

Cihan Unal 0000-0003-3621-5735

Cemal Sezer 0000-0002-5883-0993

Publication Date June 18, 2023
Published in Issue Year 2023 Volume: 12 Issue: 2

Cite

APA Unal, C., & Sezer, C. (2023). 2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 12(2), 782-793. https://doi.org/10.37989/gumussagbil.1275676
AMA Unal C, Sezer C. 2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi. June 2023;12(2):782-793. doi:10.37989/gumussagbil.1275676
Chicago Unal, Cihan, and Cemal Sezer. “2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi”. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 12, no. 2 (June 2023): 782-93. https://doi.org/10.37989/gumussagbil.1275676.
EndNote Unal C, Sezer C (June 1, 2023) 2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 12 2 782–793.
IEEE C. Unal and C. Sezer, “2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi”, Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, vol. 12, no. 2, pp. 782–793, 2023, doi: 10.37989/gumussagbil.1275676.
ISNAD Unal, Cihan - Sezer, Cemal. “2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi”. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 12/2 (June 2023), 782-793. https://doi.org/10.37989/gumussagbil.1275676.
JAMA Unal C, Sezer C. 2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi. 2023;12:782–793.
MLA Unal, Cihan and Cemal Sezer. “2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi”. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, vol. 12, no. 2, 2023, pp. 782-93, doi:10.37989/gumussagbil.1275676.
Vancouver Unal C, Sezer C. 2023 Kahramanmaraş Depremlerinin Ardından Sağlık Bakanlığına Yöneltilen Tweetler: Türkiye’deki Deprem Felaketine Yönelik Bir İçerik Analizi. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi. 2023;12(2):782-93.