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An Empirical Research on the Relationship Among Work Engagement, Job Satisfaction and Employee Voice

Year 2022, Issue: 74, 75 - 96, 26.10.2022
https://doi.org/10.51290/dpusbe.1089621

Abstract

The aim of this study is to examine the relationships between work engagement, job satisfaction, and employee voice, and to explain the effects of these three concepts on the positive working environment in universities. A survey consisting of work engagement, job satisfaction, and employee voice scales were distributed to 233 academicians working at İstanbul Gelişim University, and regression and correlation analysis, independent sample t-test and variance tests were performed with the data obtained. Reliability analyses of all scales used in the study were performed and Cronbach's Alpha coefficients were calculated. The reliability coefficients of all scales were included in the high-reliability scale. Among the academicians participating in the research, the values of work engagement and job satisfaction were observed highest for professors and those whose average age was over 60, and the lowest for research assistants and under the age of 30. In addition, both job satisfaction and work engagement, and employee voice were higher for academicians with high work experience. If the academicians do their jobs with passion, be happy while doing their jobs, and take initiative to improve the positive atmosphere in their workplaces; that it will contribute to increasing the teaching performance and the number of publications in universities.

References

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  • Algın, İ. ve Baskan, G. A. (2015). Üniversitelerde örgütsel sessizliğin olası sonuçları. Yükseköğretim Dergisi, 5(2), 81-90.
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  • Arrowsmith, J. ve Parker, J. (2013). The meaning of ‘employee engagement’for the values and roles of the HRM function. The İnternational Journal of Human Resource Management, 24(14), 2692-2712.
  • Bakker, A. (2008). Building engagement in the workplace. In The peak performing organization. Routledge.
  • Bakker, A. B., Emmerik, H. V. ve Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and Occupations, 33(4), 464-489.
  • Bandura, A. (1977). Social learning theory. Prentice Hall: Englewood cliffs.
  • Banihani, M., Lewis, P. ve Syed, J. (2013). Is work engagement gendered?. Gender in Management, 28(7), 400-423.
  • Bilgiç, R. (1999). A different way of testing the interaction between core job dimensions and growth need strength (GNS). In Conference on TQM and Human Factors, 210-215.
  • Blader, S. ve Tyler, T.R. (2009). Testing and expanding the group engagement model, Journal of Applied Psychology, 94(2), 445-464.
  • Brooks, D. M. (2014). Employee engagement and personal voice: A phenomenological approach [Yayımlanmış doktora tezi]. Walden Üniversitesi, Washington.
  • Büyüköztürk, Ş. (2018). Sosyal bilimler için veri analizi el kitabı. Pegem Atıf İndeksi, 001-214.
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  • Cheng, J. W., Lu, K. M., Chang, Y. Y. ve Johnstone, S. (2013). Voice behavior and work engagement: the moderating role of supervisor‐attributed motives. Asia Pacific Journal of Human Resources, 51(1), 81-102.
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  • Girgin, M. S. (2019). Kişilik ve öz yeterliliğin çalışan sesliliğine etkisinde iş güvencesizliğinin düzenleyici rolü etkisi [Yayımlanmış doktora tezi]. İstanbul Ticaret Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul.
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  • Harter, J. K., Schmidt, F. L. ve Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268.
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  • Ilkhanizadeh, S. ve Karatepe, O. M. (2017). An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior. Journal of Air Transport Management, 59, 8-17.
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Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma

Year 2022, Issue: 74, 75 - 96, 26.10.2022
https://doi.org/10.51290/dpusbe.1089621

Abstract

Bu araştırmanın amacı; çalışmaya tutkunluk, iş tatmini ve çalışan sesliliği değişkenleri arasındaki ilişkinin incelenmesi, bu üç kavramın akademisyenlerin çalışma ortamı üzerindeki etkilerini açıklamaktır. İstanbul Gelişim Üniversitesi’nde çalışan 233 akademisyene, çalışmaya tutkunluk, iş tatmini ve çalışan sesliliği ölçeklerinden oluşan bir anket dağıtılmış, elde edilen verilerle regresyon ve korelasyon analizleriyle bağımsız örneklem t testi ve varyans testleri yapılmıştır. Çalışmada kullanılan tüm ölçeklerin güvenilirlik analizleri yapılmıştır ve Cronbach’s Alpha katsayıları hesaplanmıştır. Tüm ölçeklerin güvenilirlik katsayıları yüksek güvenilirlik skalasında yer almıştır. Çalışmaya tutkunluk ve iş tatmini değişkenlerine ait değerler profesörlerde ve yaş ortalaması 60 ve üzeri olan akademisyenler arasında en yüksek düzeyde, araştırma görevlileri ve 30 yaş altı akademisyenler arasında en düşük düzeyde gözlemlenmiştir. Ayrıca, iş tecrübesi yüksek olan akademisyenler üzerinde iş tatmini, çalışmaya tutkunluk ve çalışan sesliliği değişkenlerine ait değerlerin daha yüksek düzeyde olduğu görülmüştür. Akademisyenlerin işlerini tutkuyla yapmaları, işlerini yaparken mutlu olmaları ve işyerlerindeki olumlu ortamı geliştirmek için inisiyatif almalarının; üniversitelerdeki öğretim performansını ve yayın sayısını arttırmaya katkıda bulunacağı düşünülmektedir.

References

  • Abdullah, H., Ismail, I., Alnoor, A. ve Yaqoub, E. (2021). Effect of perceived support on employee's voice behaviour through the work engagement: a moderator role of locus of control. International Journal of Process Management and Benchmarking, 11(1), 60-79.
  • Alarcon, G. M. ve Edwards, J. M. (2011). The relationship of engagement, job satisfaction and turnover intentions. Stress and Health, 27(3), e294-e298.
  • Alfayad, Z. ve Arif, L. S. M. (2017). Employee voice and job satisfaction: An application of Herzberg two-factor theory. International Review of Management and Marketing, 7(1), 150-156.
  • Algın, İ. ve Baskan, G. A. (2015). Üniversitelerde örgütsel sessizliğin olası sonuçları. Yükseköğretim Dergisi, 5(2), 81-90.
  • Andiyasari, A., Matindas, R. W. ve Riantoputra, C. D. (2017). Voice behavior: The role of perceived support and psychological ownership. The South East Asian Journal of Management, 11(1), 1.
  • Andrew, O. C. ve Sofian, S. (2012). Individual factors and work outcomes of employee engagement. Procedia-Social and Behavioral Sciences, 40, 498-508.
  • Arrowsmith, J. ve Parker, J. (2013). The meaning of ‘employee engagement’for the values and roles of the HRM function. The İnternational Journal of Human Resource Management, 24(14), 2692-2712.
  • Bakker, A. (2008). Building engagement in the workplace. In The peak performing organization. Routledge.
  • Bakker, A. B., Emmerik, H. V. ve Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and Occupations, 33(4), 464-489.
  • Bandura, A. (1977). Social learning theory. Prentice Hall: Englewood cliffs.
  • Banihani, M., Lewis, P. ve Syed, J. (2013). Is work engagement gendered?. Gender in Management, 28(7), 400-423.
  • Bilgiç, R. (1999). A different way of testing the interaction between core job dimensions and growth need strength (GNS). In Conference on TQM and Human Factors, 210-215.
  • Blader, S. ve Tyler, T.R. (2009). Testing and expanding the group engagement model, Journal of Applied Psychology, 94(2), 445-464.
  • Brooks, D. M. (2014). Employee engagement and personal voice: A phenomenological approach [Yayımlanmış doktora tezi]. Walden Üniversitesi, Washington.
  • Büyüköztürk, Ş. (2018). Sosyal bilimler için veri analizi el kitabı. Pegem Atıf İndeksi, 001-214.
  • Büyüköztürk, Ş. (1998). Kovaryans analizi (Varyans analizi ile karşılaştırmalı bir inceleme). Ankara University Journal of Faculty of Educational Sciences (JFES), 31(1).
  • Carstensen, L. L. (1992). Social and emotional patterns in adulthood: support for socioemotional selectivity theory. Psychology and Aging, 7(3), 331.
  • Çetin, Ş. ve Çakmakçı, C. (2012). Çalışan sesliliği ölçeğini Türkçeye uyarlama çalışması. Kara Harp Okulu Bilim Dergisi, 22(2), 1-20.
  • Cheng, J. W., Chang, S. C., Kuo, J. H. ve Cheung, Y. H. (2014). Ethical leadership, work engagement, and voice behavior. Industrial Management & Data Systems, 114(5), 817-831.
  • Cheng, J. W., Lu, K. M., Chang, Y. Y. ve Johnstone, S. (2013). Voice behavior and work engagement: the moderating role of supervisor‐attributed motives. Asia Pacific Journal of Human Resources, 51(1), 81-102.
  • Christian, M. S., Garza, A. S. ve Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136.
  • Cooper, C. A. (2018). Encouraging civil servants to be frank and fearless: Merit recruitment and employee voice. Public Administration, 96(4), 721-735.
  • Dedahanov, A. T., Rhee, C. ve Gapurjanova, N. (2019). Job autonomy and employee voice: is work-related self-efficacy a missing link?. Management Decision, 57(9), 2401-2413.
  • Erkubilay, C. (2020). Diğerkâmlık davranışı, iş arkadaşı desteği ve lider desteğinin işgören sesliliği üzerindeki etkisi [Yayımlanmış yüksek lisans tezi]. Düzce Üniversitesi Sosyal Bilimler Enstitüsü, Düzce.
  • Farndale, E., Van Ruiten, J., Kelliher, C. ve Hope‐Hailey, V. (2011). The influence of perceived employee voice on organizational commitment: An exchange perspective. Human Resource Management, 50(1), 113-129.
  • Fredrickson, B. L. (1998). Cultivated emotions: Parental socialization of positive emotions and self-conscious emotions. Psychological Inquiry, 9(4), 279-281.
  • Garg, K., Dar, I. A. ve Mishra, M. (2018). Job satisfaction and work engagement: A study using private sector bank managers. Advances in Developing Human Resources, 20(1), 58-71.
  • Girgin, M. S. (2019). Kişilik ve öz yeterliliğin çalışan sesliliğine etkisinde iş güvencesizliğinin düzenleyici rolü etkisi [Yayımlanmış doktora tezi]. İstanbul Ticaret Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul.
  • Gobeski, K. T. ve Beehr, T. A. (2009). How retirees work: Predictors of different types of bridge employment. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 30(3), 401-425.
  • Hackman, J. R. ve Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60(2), 159-170
  • Han, N. C., Ko, J. W., Price, J. L. ve Mueller, C. W. (1995). Organizational commitment in South Korea. Research and Practice İn Human Resource Management, 3(1), 39-68.
  • Harter, J. K., Schmidt, F. L. ve Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268.
  • Hirshman, A. O. (1970). Exit, voice and loyalty. Cambridge, MA: Harvard University Press.
  • Ilkhanizadeh, S. ve Karatepe, O. M. (2017). An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior. Journal of Air Transport Management, 59, 8-17.
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Karatepe, O. M. ve Aga, M. (2012). Work engagement as a mediator of the effects of personality traits on job outcomes: A study of frontline employees. Services Marketing Quarterly, 33(4), 343-362.
  • Kayri, M. (2009). Araştırmalarda gruplar arası farkın belirlenmesine yönelik çoklu karşılaştırma (post-hoc) teknikleri. Journal of Social Science, 55.
  • Kim, N. ve Kang, S. W. (2017). Older and more engaged: The mediating role of age‐linked resources on work engagement. Human Resource Management, 56(5), 731-746.
  • Köklü, N., Büyüköztürk, Ş., ve Çokluk-Bökeoğlu, Ö. (2007). Sosyal bilimler için istatistik. Pegem A Yayıncılık.
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There are 86 citations in total.

Details

Primary Language Turkish
Journal Section RESEARCH ARTICLES
Authors

Melda Keçeci 0000-0002-8292-5589

Didem Tetik Küçükelçi 0000-0001-8911-4554

Merve Vural Allaham 0000-0002-3735-3008

Publication Date October 26, 2022
Published in Issue Year 2022 Issue: 74

Cite

APA Keçeci, M., Tetik Küçükelçi, D., & Vural Allaham, M. (2022). Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi(74), 75-96. https://doi.org/10.51290/dpusbe.1089621
AMA Keçeci M, Tetik Küçükelçi D, Vural Allaham M. Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. October 2022;(74):75-96. doi:10.51290/dpusbe.1089621
Chicago Keçeci, Melda, Didem Tetik Küçükelçi, and Merve Vural Allaham. “Çalışmaya Tutkunluk, İş Tatmini Ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 74 (October 2022): 75-96. https://doi.org/10.51290/dpusbe.1089621.
EndNote Keçeci M, Tetik Küçükelçi D, Vural Allaham M (October 1, 2022) Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 74 75–96.
IEEE M. Keçeci, D. Tetik Küçükelçi, and M. Vural Allaham, “Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma”, Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 74, pp. 75–96, October 2022, doi: 10.51290/dpusbe.1089621.
ISNAD Keçeci, Melda et al. “Çalışmaya Tutkunluk, İş Tatmini Ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 74 (October 2022), 75-96. https://doi.org/10.51290/dpusbe.1089621.
JAMA Keçeci M, Tetik Küçükelçi D, Vural Allaham M. Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2022;:75–96.
MLA Keçeci, Melda et al. “Çalışmaya Tutkunluk, İş Tatmini Ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 74, 2022, pp. 75-96, doi:10.51290/dpusbe.1089621.
Vancouver Keçeci M, Tetik Küçükelçi D, Vural Allaham M. Çalışmaya Tutkunluk, İş Tatmini ve Çalışan Sesliliği İlişkisi Üzerine Ampirik Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2022(74):75-96.

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