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An Investigation of Job and Career Counseling Candidates from the Perspective of Diversity Management

Year 2013, Volume: 15 Issue: 4, 589 - 606, 20.03.2014

Abstract

Abstract

In this current study we are examining individuals who are trained for job and career counseling in terms of their ‘attitudes towards diversity’ ‘empathy skills’ and ‘potential for diversity management performance’. In this respect, the relationship between the ‘attitudes towards diversity’ and ‘empathy skills’ of career counselors, who will be working in the personnel selection and placement process, will be investigated. Furthermore, the impact of ‘attitudes towards diversity’ and ‘empathy skills’ on ‘potential for diversity management performance’ will be studied. The differentiating effect of gender on ‘empathy skills’ of individuals who are trained for job and career counseling will also be covered in the research context.

The research is conducted on 266 future job and career counselors. Results reveals a positive relationship between ‘potential for diversity management performance’ and ‘empathy skills’ as well as between ‘attitudes towards diversity’ and ‘empathy skills’ of trained counselors. Furthermore, results points out that ‘empathy skills’ and ‘attitudes towards diversity’ significantly predicts ‘potential for diversity management performance’. Additionally a significant gender difference is found to exist in terms of ‘empathy skills’ of individuals.

Keywords: Diversity, Diversity Management, Diversity Management Performance, Empathy Skills, Job and Career Counselors, Job and Career Counseling.

References

  • Akkök, F. and Watts, A. G. (2003). Public policies and career development: a framework for the design of career information, guidance and counseling services in developing and transition countries, World Bank country report on Turkey. http://siteresources.worldbank.org/INTLL/Resources/Public-Policies-and-Career-Development-Policy/Turkey_report.pdf (11.01.2012).
  • Atay, S. (Ed.) (2011). İş ve meslek danışmanlığı kitabı. Ankara: İŞKUR Yayınları.
  • Bacharach, S. B., Bamberger, P. A. and Vashdi, D. (2005). Diversity and homophily at work: supportive relations among white and African-American peers. Academy of Management Journal, 48 (4): 619-644.
  • Baron-Cohen, S. and Wheelwright, S. (2004). The empathy quotient: an investigation of adults with asperger syndrome or high functioning autism, and normal sex differences. Journal of Autism and Developmental Disorders, 34 (2): 163-175.
  • Biga, A. (2007). Measuring diversity management skill: development and validation of a situational judgment test. Unpublished Doctoral Dissertation. University of South Florida, Department of Psychology, Florida.
  • Bora, E. and Baysan, L. (2009). Empati ölçeği-Türkçe formunun üniversite öğrencilerinde psikometrik özellikleri. Klinik Psikofarmakoloji Bülteni, 19 (1): 39-47.
  • Cooke, F. L. and Saini, D. S. (2010). Diversity management in India: a study of organizations in different ownership forms and industrial sectors. Human Resource Management, 49 (3): 477-500.
  • Coplan, A. and Goldie, P. (2011). Empathy: philosophical and psychological perspectives. New York: Oxford University Press.
  • Davis, M. H. (1980). A multidimensional approach to individual differences in empathy. JSAS Catalog of Selected Documents in Psychology, 10: 85-103.
  • Ferguson, M., Carlson, D., Zivnuska, S. and Whitten, D. (2010). Is it better to receive than to give? empathy in the conflict-distress relationship. Academy of Management Annual Meeting Proceedings, Montreal.
  • Hopkins, W. E. and Hopkins, S. A. (2002). Effects of cultural recomposition on group interaction processes. Academy of Management Review, 27 (4): 541-553.
  • İŞKUR (2011a). İŞKUR’da yeniden yapılanma. İstihdamda 3İ: İşgücü - İşveren – İŞKUR, 2011 (4): 32. http://statik.İŞKUR.gov.tr/tr/IOBE/iobe/3i.htm (18.01.2012).
  • İŞKUR (2011b). İş ve meslek danışmanları geliyor. İstihdamda 3İ: İşgücü - İşveren – İŞKUR, 2011 (4): 68. http://statik.İŞKUR.gov.tr/tr/IOBE /iobe/3i.htm (18.01.2012).
  • Ivancevich, J. M. (2010). Human resource management. McGraw-Hill International Edition. New York: The McGraw-Hill Companies, Inc.
  • Kalaycı, Ş. (2005). SPSS uygulamalı çok değişkenli istatistik teknikleri. Ankara: Asil Yayın Dağıtım.
  • Kalton, G. (1983). Introduction to survey sampling. California: SAGE Publications.
  • Keil, M., Amershi, B., Holmes, S., Jablonski, H., Lüthi E., Matoba, K., Plett, A. and von Unruh, K. (2007). “Farklılıkların yönetimi için eğitim elkitabı”, http://ec.europa.eu/social/BlobServlet?docId=1474&langId=tr (25.01.2012).
  • Law of Turkish Employment Organization. Act No. 4904, dated 25.03.2003, put into effect after its publication in the Official Gazette No. 25159, dated 05.07.2003. http://statik.İŞKUR.gov.tr/tr/kurumumuz/mevzuat/kanun2tr.htm. (02.02.2012).
  • Mayer, S. E. (2003). “What is a disadvantaged group?”, Effective communities project, http://www.effectivecommunities.com/pdfs/ECP_ DisadvantagedGroup.pdf (15.02.2012).
  • Mills, S. (2011). The difficulty with diversity: white and aboriginal women workers’ representations of diversity management in forest processing mill. Labour/Le Travail, 67 (Spring): 45-76.
  • Moorhead, G. and Griffin, R. W. (2010). Organizational behavior: managing people and organizations. Ninth Edition. Mason, China: South-Western, Cengage Learning.
  • Morrell, M. E. (2010). Empathy and democracy: feeling, thinking, and deliberation. Pennsylvania: The Pennsylvania State University.
  • Noe, R. A., Hollenbeck, J. R., Gerhart, B. and Wright, P. M. (2008). Human resource management: gaining a competitive advantage. Sixth Edition, McGraw-Hill International Edition. New York: The McGraw-Hill Companies, Inc.
  • OECD, (2002). Why career information, guidance and counseling matter for public policy. Working Draft. http://www.oecd.org/dataoecd/25/30/2736729.pdf (09.02.2012).
  • Pavlovich, K. and Krahnke, K. (2012). Empathy, connectedness and organization. Journal of Business Ethics, 105 (1): 131-137.
  • Repeckiene, A., Kvedaraite, N. and Jankauskiene, V. (2011). Intercultural competence as precondition for cultural diversity management. Economics and Management, (16): 882-891. http://www.ktu.lt/lt/mokslas/zurnalai/ekovad/ 16/1822-6515-2011-0882.pdf (30.01.2012).
  • Richard, O. C. (2000). Racial diversity, business strategy, and firm performance: a resource-based view. Academy of Management Review, 43 (2): 164-177.
  • Richard, O. C. and Andrevski, G. (2011). “The Complimentary Effect of Managerial Diversity and Board of Directors Diversity on Performance: A Crosscutting Approach to Conceptualizing Diversity”. Academy of Management Annual Meeting Proceedings, 12-16 August 2011, San Antonio, USA.
  • Schermerhorn, J. R., Hunt, J. G., Osborn, R. N. and Uhl-Bien, M. (2011). Organizational behavior. Eleventh Edition. Asia: John Wiley & Sons (Asia) Pte Ltd.
  • Shen, J., D’Netto, B. and Tang, J. (2010). Effects of human resource diversity management on organizational citizen behavior in the Chinese context. The International Journal of Human Resource Management, 21 (12): 2156-2172.
  • Vaus, D. D. (2004). Analyzing social science data: 50 key problems in data analysis. London: Sage Publications.
  • Zeller, R. A. and Carmines E. G. (1980). Measurement in the social sciences: the link between theory and data. New York: Cambridge University Press.

İŞ VE MESLEK DANIŞMANLIĞI ADAYLARININ FARKLILIK YÖNETİMİ PERSPEKTİFİNDEN İNCELENMESİ

Year 2013, Volume: 15 Issue: 4, 589 - 606, 20.03.2014

Abstract

Çalışmada, iş ve meslek danışmanlığı eğitimi almış kişilerin, işgücündeki
farklılıklara ilişkin tutumları, empati becerileri ve farklılıkların yönetimine yönelik
potansiyel performansları araştırılmaktadır. Personel seçimi ve yerleştirilmesi ile kariyer
danışmanlığı süreçlerinde çalışacak bireylerin, farklılıklara ilişkin tutumları ile empati
becerileri arasında ilişki olup olmadığı ve farklılıklara yönelik tutumları ile empati
becerilerinin, farklılıkların yönetimine yönelik potansiyel performanslarını etkileyip
etkilemediği bu doğrultuda incelenmektedir. İş ve meslek danışmanlığı eğitimi almış
kişilerin empati becerilerinin, cinsiyet değişkenine göre farklılık gösterip göstermediği de
araştırma kapsamında ele alınmaktadır.
Araştırma, gelecekte iş ve meslek danışmanı olacak 266 kişi üzerinde
gerçekleştirilmiştir. Çalışma sonucunda, eğitim almış kişilerin empati becerileri ile
farklılıkların yönetimine yönelik potansiyel performansları arasında ve farklılıklara yönelik
tutumları ile empati becerileri arasında pozitif yönde ilişki bulunmuştur. Ayrıca bu kişilerin
empati becerileri ve farklılıklara yönelik tutumlarının, farklılıkların yönetimine yönelik
potansiyel performanslarının açıklayıcısı olduğu görülmüştür. Bunun yanı sıra cinsiyet
değişkeni açısından bireylerin, empati becerileri arasında farklılık olduğu belirlenmiştir

References

  • Akkök, F. and Watts, A. G. (2003). Public policies and career development: a framework for the design of career information, guidance and counseling services in developing and transition countries, World Bank country report on Turkey. http://siteresources.worldbank.org/INTLL/Resources/Public-Policies-and-Career-Development-Policy/Turkey_report.pdf (11.01.2012).
  • Atay, S. (Ed.) (2011). İş ve meslek danışmanlığı kitabı. Ankara: İŞKUR Yayınları.
  • Bacharach, S. B., Bamberger, P. A. and Vashdi, D. (2005). Diversity and homophily at work: supportive relations among white and African-American peers. Academy of Management Journal, 48 (4): 619-644.
  • Baron-Cohen, S. and Wheelwright, S. (2004). The empathy quotient: an investigation of adults with asperger syndrome or high functioning autism, and normal sex differences. Journal of Autism and Developmental Disorders, 34 (2): 163-175.
  • Biga, A. (2007). Measuring diversity management skill: development and validation of a situational judgment test. Unpublished Doctoral Dissertation. University of South Florida, Department of Psychology, Florida.
  • Bora, E. and Baysan, L. (2009). Empati ölçeği-Türkçe formunun üniversite öğrencilerinde psikometrik özellikleri. Klinik Psikofarmakoloji Bülteni, 19 (1): 39-47.
  • Cooke, F. L. and Saini, D. S. (2010). Diversity management in India: a study of organizations in different ownership forms and industrial sectors. Human Resource Management, 49 (3): 477-500.
  • Coplan, A. and Goldie, P. (2011). Empathy: philosophical and psychological perspectives. New York: Oxford University Press.
  • Davis, M. H. (1980). A multidimensional approach to individual differences in empathy. JSAS Catalog of Selected Documents in Psychology, 10: 85-103.
  • Ferguson, M., Carlson, D., Zivnuska, S. and Whitten, D. (2010). Is it better to receive than to give? empathy in the conflict-distress relationship. Academy of Management Annual Meeting Proceedings, Montreal.
  • Hopkins, W. E. and Hopkins, S. A. (2002). Effects of cultural recomposition on group interaction processes. Academy of Management Review, 27 (4): 541-553.
  • İŞKUR (2011a). İŞKUR’da yeniden yapılanma. İstihdamda 3İ: İşgücü - İşveren – İŞKUR, 2011 (4): 32. http://statik.İŞKUR.gov.tr/tr/IOBE/iobe/3i.htm (18.01.2012).
  • İŞKUR (2011b). İş ve meslek danışmanları geliyor. İstihdamda 3İ: İşgücü - İşveren – İŞKUR, 2011 (4): 68. http://statik.İŞKUR.gov.tr/tr/IOBE /iobe/3i.htm (18.01.2012).
  • Ivancevich, J. M. (2010). Human resource management. McGraw-Hill International Edition. New York: The McGraw-Hill Companies, Inc.
  • Kalaycı, Ş. (2005). SPSS uygulamalı çok değişkenli istatistik teknikleri. Ankara: Asil Yayın Dağıtım.
  • Kalton, G. (1983). Introduction to survey sampling. California: SAGE Publications.
  • Keil, M., Amershi, B., Holmes, S., Jablonski, H., Lüthi E., Matoba, K., Plett, A. and von Unruh, K. (2007). “Farklılıkların yönetimi için eğitim elkitabı”, http://ec.europa.eu/social/BlobServlet?docId=1474&langId=tr (25.01.2012).
  • Law of Turkish Employment Organization. Act No. 4904, dated 25.03.2003, put into effect after its publication in the Official Gazette No. 25159, dated 05.07.2003. http://statik.İŞKUR.gov.tr/tr/kurumumuz/mevzuat/kanun2tr.htm. (02.02.2012).
  • Mayer, S. E. (2003). “What is a disadvantaged group?”, Effective communities project, http://www.effectivecommunities.com/pdfs/ECP_ DisadvantagedGroup.pdf (15.02.2012).
  • Mills, S. (2011). The difficulty with diversity: white and aboriginal women workers’ representations of diversity management in forest processing mill. Labour/Le Travail, 67 (Spring): 45-76.
  • Moorhead, G. and Griffin, R. W. (2010). Organizational behavior: managing people and organizations. Ninth Edition. Mason, China: South-Western, Cengage Learning.
  • Morrell, M. E. (2010). Empathy and democracy: feeling, thinking, and deliberation. Pennsylvania: The Pennsylvania State University.
  • Noe, R. A., Hollenbeck, J. R., Gerhart, B. and Wright, P. M. (2008). Human resource management: gaining a competitive advantage. Sixth Edition, McGraw-Hill International Edition. New York: The McGraw-Hill Companies, Inc.
  • OECD, (2002). Why career information, guidance and counseling matter for public policy. Working Draft. http://www.oecd.org/dataoecd/25/30/2736729.pdf (09.02.2012).
  • Pavlovich, K. and Krahnke, K. (2012). Empathy, connectedness and organization. Journal of Business Ethics, 105 (1): 131-137.
  • Repeckiene, A., Kvedaraite, N. and Jankauskiene, V. (2011). Intercultural competence as precondition for cultural diversity management. Economics and Management, (16): 882-891. http://www.ktu.lt/lt/mokslas/zurnalai/ekovad/ 16/1822-6515-2011-0882.pdf (30.01.2012).
  • Richard, O. C. (2000). Racial diversity, business strategy, and firm performance: a resource-based view. Academy of Management Review, 43 (2): 164-177.
  • Richard, O. C. and Andrevski, G. (2011). “The Complimentary Effect of Managerial Diversity and Board of Directors Diversity on Performance: A Crosscutting Approach to Conceptualizing Diversity”. Academy of Management Annual Meeting Proceedings, 12-16 August 2011, San Antonio, USA.
  • Schermerhorn, J. R., Hunt, J. G., Osborn, R. N. and Uhl-Bien, M. (2011). Organizational behavior. Eleventh Edition. Asia: John Wiley & Sons (Asia) Pte Ltd.
  • Shen, J., D’Netto, B. and Tang, J. (2010). Effects of human resource diversity management on organizational citizen behavior in the Chinese context. The International Journal of Human Resource Management, 21 (12): 2156-2172.
  • Vaus, D. D. (2004). Analyzing social science data: 50 key problems in data analysis. London: Sage Publications.
  • Zeller, R. A. and Carmines E. G. (1980). Measurement in the social sciences: the link between theory and data. New York: Cambridge University Press.
There are 32 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Serdar Bozkurt

Altan Doğan

Ayşegül Karaeminoğulları

Publication Date March 20, 2014
Submission Date January 20, 2015
Published in Issue Year 2013 Volume: 15 Issue: 4

Cite

APA Bozkurt, S., Doğan, A., & Karaeminoğulları, A. (2014). An Investigation of Job and Career Counseling Candidates from the Perspective of Diversity Management. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 15(4), 589-606.